A well looked after Propress steamer performs better and lasts longer, sometimes for over 20 years.
To ensure appliance safety, use only spare parts and accessories provided by Propress Ltd. If your steamer needs a service, please contact us on +44 (0)20 8417 0660 or email hello@propress.co.uk to arrange it.
IN YOUR BOX
- 3 Part pole set and top hook
- Steam hose with aluminium nozzle and protective cotton cover/bag
- 3 Castors
- Funnel
- Safe Operating Poster
- User Manual
Getting started
Congratulations! You are the proud owner of a Propress steamer and just a few steps away from 'pro-grade' steaming. We've made a short video to help you get started and achieve the very best steaming results for your fabrics from day one.
TROUBLESHOOTING FAQS
Try plugging into a different socket, if it still does not work, check/replace the fuse in the plug. If problem persists, a service is required.
For 4 Litre steamers check Mode switch / dial is set to steam position. If problem persists a service is required.
For 2 litre steamers try plug in another socket. If problem persists, a service is required.
A service is required.
If steamer is overfilled, empty all water and refill from empty.
If filler cap is cracked, replace. If hose is kinked, replace. If problem persists, a service is required.
Steamer may require thorough cleaning.
Descale using Propress Descaler and follow instructions.
If problem persists, service required.
Ensure hose is fitted correctly.
Caution: only do this when machine is cold.
Tighten screw in handle. Check handle is not cracked.
If problem persists order new hose.
Is machine overfilled?
Empty all water and refill from empty.
If problem persists, service required.
Servicing
Propress have been making and servicing steamers for over 40 years.
If there’s something wrong with your Propress steamer and you’ve gone through all the troubleshooting options, it might be time to let the professionals have a look at it.
Please use the form below.
Description of fault
I’ve tried everything and it’s still not working. What next?
It sounds like your Propress steamer needs a service, don’t worry – we’re here to help! If you have a faulty steamer there are a few options available to you as to how to get it back on it’s feet.